In the matter of Praveen Kumar Mittal v. Porsche India Pvt Ltd and Anr, the plaintiff, Praveen Kumar Mittal, filed a complaint against Porsche India and Porsche Centre, Gurgaon, alleging that the latter misrepresented the Cayenne’s manufacturing year when selling it to him for 80 lacks. He stated that when he intended to sell the automobile again in 2016, the buyer informed him that the vehicle was made in 2013 rather than 2014 as had been represented. He claimed that the respondents forged documentation related to the car in violation of the law and with the intent to defraud him. He claimed that this behaviour represented unfair business practices and violated consumers’ rights. A Porsche dealership in Gurgaon was ordered by the National Consumer Disputes Redressal Commission (NCDRC) to compensate a client for misrepresenting the year of production of a car that was sold to him with an amount of 18 lakh rupees.
ANALYSIS OF DECISION
Porsche was found accountable for the buyer’s damages after a coram comprising Justice Ram Surat Ram Maurya and member Dr. Inder Jit Singh found that selling a car made in 2013 as one made in 2014 constituted a failure in service and an unfair commercial practice. Consequently, it was decided that the respondents should pay him over 18 lakhs in total, including compensation in the amount of 10 lakhs plus interest. Additionally, it mandated that they reimburse the complainant’s legal expenses of 25,000.